Please do not place stickers or shipping labels on the original manufacturer's package.Include the invoice and the reason for the return.Place the original package into a shipping carton.To request an RMA number by phone, call Customer Service at 31.To request an RMA number, please visit our contact page and send us an email with the request.In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
If payment was made by check, please allow 10 business days for a refund check to be issued. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by credit card, once we receive the product we will credit your account. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise. The built-in Search Dial is similar to the jog wheel often found on professional edit decks, but in conjunction with the push-button keys and DaVinci Resolve software, the search dial is much more powerful.At Motion Media, our goal is to ensure your complete satisfaction with your purchase. Additionally, these push buttons provide shortcuts to useful features available only on the Speed Editor. The Speed Editor features dedicated push buttons that control the edit modes, timeline navigation, and effects of DaVinci Resolve. The Speed Editor is charged by and can connect to your computer via an optional USB Type-C cable. The Speed Editor is small enough to take with you on location, and its built-in battery allows you to use it via Bluetooth for a wire-free connection. It interfaces with macOS or Windows editing systems running DaVinci Resolve, providing you with keyboard shortcuts and controls that speed up your editing, compared to using a mouse to navigate your edit system. The Blackmagic Design DaVinci Resolve Speed Editor is a perfect complement for the editor on the go.
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